Refund policy

Refund Policy

Last updated: August 24, 2026

At NovaBubble Store, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

1. Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by a receipt or proof of purchase

2. Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable software or digital products
  • Items marked as final sale
  • Perishable goods

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

4. Late or Missing Refunds

If you haven't received a refund after 10 business days, please:

  1. Check your bank account again
  2. Contact your credit card company — it may take some time before your refund is officially posted
  3. Contact your bank
  4. If you've done all of the above and still have not received your refund, please contact us at support@NovaBubble.store

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at support@NovaBubble.store.

6. Shipping Costs for Returns

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at: support@NovaBubble.store